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Frequently Asked Questions

King County Dispute Resolution Center

Are you caught in a conflict? Or would you like to learn some skills to help you deal with conflict better? We can help!

The Dispute Resolution Center (DRC) is a non-profit community mediation center that helps people and organizations in King County, Washington State, to resolve conflicts peacefully. We do this by providing:

  • free and low cost mediation services
  • highly rated conflict resolution trainings
  • rewarding volunteer opportunities
  • dynamic educational presentations

One hundred and sixty professionally trained DRC volunteers help thousands of people every year to resolve many different kinds of conflicts:

  • Neighbors
  • Landlord-Tenant
  • Small Claims Court
  • Business-Consumer
  • Divorce, Parenting Plans
  • Family
  • School
  • Employer-Employee
  • Co-Workers
  • Interpersonal
  • Intercultural
  • Organizations

The DRC office is located in the Wallingford neighborhood of Seattle. Most of our community mediations take place at our office, although we also offer mediation in neutral public locations like community centers and libraries around King County for those who are not able to come to Seattle. We also have mediators in all the small claims courts in King County, who provide mediation on the day of trial as an alternative to going in front of the judge.

Contact us today if you have a dispute, or would like more information about mediation, conflict resolution training for individuals or organizations, volunteer opportunities, free Speakers Bureau presentations, or about making a donation.

To Contact Us about a Dispute

Call the Center at (206) 443-9603, or toll-free at (888) 803-4696, and press 1. Our office hours are 9:00 am to 5:00 pm, Monday, Wednesday & Friday, 1:00 pm to 9:00 pm on Tuesday & Thursday. All times are Pacific time. If you get our voicemail, please leave a message with your name, phone number, and the best times to call you back, and we will return your call as soon as possible.