This page has links to a number of resources that our clients find helpful. Some
of these are resources we have created, others are from other organizations.
Dispute Resolution Center Resources
Tips on Resolving Conflicts
The DRC has been helping people resolve disputes since 1987. We have learned a lot
about conflict resolution in the process, and we have some suggestions to help you
communicate better when you are trying to solve a problem.
How To Resolve Conflicts (PDF)
What is Mediation?
Mediation is an opportunity for you and the other person in your dispute to sit down
in a safe and neutral environment to look for a solution to your conflict.
What is Mediation? (PDF)
Dispute Resolution Center Flyer
A flyer about the DRC suitable for putting up on bulletin boards at work, your
apartment building, or anywhere else you would like to spread the word about the
DRC. It can also be inserted into newsletters or given out at meetings.
Dispute Resolution Center Flyer (PDF)
Working Collaboratively In Groups: Creating Ground Rules
Ground rules are a really useful tool for groups to use to maintain a respectful and
productive meeting environment and to work through difficult issues together. This
handout provides some tips on creating and using ground rules.
Working Collaboratively In Groups:
Creating Ground Rules (PDF)
Small Claims Court: Why Try Dispute Resolution?
A succinct summary of the advantages of mediation as opposed to going to small
claims court.
Small Claims
Court: Why Try Dispute Resolution? (PDF)
Community Resources
Better Business Bureau
The Better Business Bureau investigates complaints against businesses and has resources
for consumers to investigate businesses before doing business with them.
City of Seattle, Department
of Planning and Development (formerly DCLU) Compliance Service Center
Enforces codes for land use, construction, environmental protection, housing and building
maintenance, just cause eviction, tenant relocation due to development activity,
vacant buildings standards, vegetation overgrowth, and noise from construction and equipment.
Community Legal Services Programs
A service of the King County Bar Association; provides a listing of free and low-cost
legal services.
Community Resources Online
Community Resources Online is an on-line database, a service of the Crisis Clinic,
with information about thousands of community resources in Seattle and King County.
Conversation Cafés
Conversation Cafés are lively, diverse, hosted conversations about our
feelings, thoughts and actions in the world as it is today. Held in public spaces
where people of varying views can gather in small groups, Conversation Cafés provide
an open forum to talk about important topics. Every year, the Center sponsors
Conversation Week, when Conversation Cafés are held throughout North America.
The Crisis Clinic
The Crisis Clinic is a non-profit organization that provides confidential, immediate
help for people in crisis.
Fremont Public Association
Non-profit organization. The Web site and landlord-tenant hotline provide information
and assistance on rights and responsibilities according to landlord-tenant laws, information
and referral to community resources, eviction counseling and advocacy.
The Law Library
If you are looking for specific legal information, the Law Library is a good place
to start. A Web site of the Washington State courts.
The Tenant's Union
The Tenant's Union is a non-profit, membership-based organization that has been
providing information to Washington State tenants and fighting for stronger tenants'
rights since 1976. They have brochures on nearly every aspect of tenancy, from looking
at a place to moving out.
Washington State Attorney General's Office
The Attorney General's Office has a Consumer Protection Division, which has lots of
useful information for consumers. Topics include landlord-tenant law, auto repair,
scams and frauds, and retail businesses.
Washington State
and Seattle Landlord-Tenant Laws (PDF)
A summary of Washington State and City of Seattle landlord/tenant regulations. Though
the title of the document is "Information for Tenants," it contains information of interest
to both landlords and tenants.
Conflict Resolution Organizations
Association for Conflict Resolution (ACR)
A professional organization dedicated to enhancing the practice and public understanding
of conflict resolution.
Bellevue Neighborhood Mediation
Program
The Bellevue Mediation Program is designed to strengthen relationships between people
and to make Bellevue a better place to live. The program offers dispute resolution
for neighbors, work groups, parents & teens, and code compliance issues.
Center for Nonviolent Communication
The Center for Nonviolent Communication is a global organization helping people
compassionately connect with themselves and one another through Nonviolent
Communication™, a process created by Marshall B Rosenberg, Ph.D.
The Conflict Resolution Information Source (CRIS)
The CRIS provides links to many resources about conflict resolution.
National Association for Community Mediation
A membership organization comprised of community mediation centers, their staff and
volunteer mediators, and other individuals and organizations interested in the community
mediation movement. The Web site includes a listing of dispute resolution centers
around the country.
Network of Communities for Peacemaking and Conflict
Resolution (NCPCR)
NCPCR is an international network of peace-making organizations, focussing not only on
European-American models of peace making, but African and Latin models as well. NCPCR
holds a conference every two years.
Peace Council
Peace Council is a parent-teen mediation program that works with families in conflict
in King County. Families meet with a team of an adult and a teen mediator.
Public Conversations Project (PCP)
The Public Conversations Project is an organization that works to foster a more inclusive,
empathic and collaborative society by promoting constructive conversations and
relationships among those who have differing values, world views, and positions about
divisive public issues. PCP offers workshops, facilitates dialogues, meetings, and conferences,
and has on-going projects fostering conversations about controversial topics. Their
Web site offers useful resources, including a Guide to Community Dialogue that you
can download.
Resolution Washington
Resolution Washington is an association of dispute resolution centers in Washington State.
Their Web
site gives information about mediation, a list of member dispute resolution centers,
and listings of training sessions held at the centers.
Washington Mediation Association
Founded in 1982, The Washington Mediation Association is a non-profit organization
of mediators and people interested in promoting mediation as a dispute resolution
process in the State of Washington. Besides providing benefits to members, it provides
mediation training and mediator referrals.