Mediation is a voluntary, informal, flexible, effective and confidential way for people to resolve disputes. The mediator acts as a neutral third party, and helps the parties in conflict work together to create a mutually acceptable resolution. The resolution can then be written up as a contract that is legally enforceable.

Reasons to Choose Mediation

• Mediation provides a positive "win-win" alternative to other ways of handling conflict, such as avoiding the issue and hoping it will go away, adversarial court proceedings, staying stuck in your position, or escalating the situation with force or violence.
• DRC mediations are fast and free or low cost. Lawyers and court proceedings can be time-consuming and expensive.
• Mediation provides a safe space in which to improve communication between the parties and achieve a mutually satisfying outcome. It reduces tension, and preserves and strengthens relationships.
• Mediation is effective. Most people who choose to mediate are able to reach agreement together, and most people stick to their agreements.