Training
2010 Workshops
Schedule
About the Trainers
Registration
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2010 Training Calendar |
Community Workshops
The Dispute Resolution Center offers several workshops that are open to the public
A 40-hour intensive training designed to teach the skills needed to become a facilitative mediator. This training model uses the interest-based approach common in community dispute resolution. You will learn to be a neutral third party, manage highly charged negotiations, and empower clients to find solutions that meet everyone’s needs. The facilitative mediation model will give you the foundation needed to handle conflicts between neighbors, employers-employees, merchants-consumers, landlords-tenants, and a variety of interpersonal conflicts.
This training meets the classroom requirement for certification through the Washington Mediation Association. Additional specialized training may be required for some types of conflicts. The Dispute Resolution Center also offers a mentored practicum available to mediation students completing the classroom training. Ask about an application.
March/April: 3/22, 3/24, 3/25, 3/31, & 4/1
June: 6/21, 23, 24, 28, & 30
September: 9/20, 22, 23 27, & 29
8:30am to 5:30pm each day
$725
34.25 CLEs (1.75 in Ethics)
37.5 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors
Lead Trainer: Sue Ann Allen
Participant Comments:
"Great
program! I'm so glad my professor recommended the DRC course to me."
"Trainers were all great and coaches really added to the experience."
"Role play practice sessions provided great opportunities for learning."
"I got a great deal out of this class and was very impressed with the
way it was facilitated and taught!"
"Very engaging and informative."
To register for any offering on this page, please email Kasey for a registration form.
Workplace Conflict Resolution
Effective Conflict Resolution Strategies for Managers
This seminar is designed for managers, supervisors, HR professionals, and others who help employees manage conflict. Learn a 3-step model, practice the skills to implement each step, and apply strategies for transforming difficult and stressful conversations into learning opportunities. Learn to assess the level of conflict, determine the appropriate intervention, and increase workplace productivity.
May 3 & 6
8:30 am to 5:30 pm each day
$350 “early bird” rate for registrations received by April 20
$400 after April 20, 2010
15 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors
Trainers: Sarah Knowles and Colleen McAuliffe
Resolving Workplace Conflict
Learn a 3-step model for successfully navigating conflict in the workplace. In this experiential course, you will learn and practice skills to understand and be understood, to identify underlying interests that motivate people in conflict, and to reach durable resolutions.
June 7
9 am to 4 pm
$175 “early bird” rate for registrations received by May 17
$200 after May 17, 2010
5.5 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors
Trainers: Sarah Knowles and Colleen McAuliffe
Transforming Difficult Conversations
This workshop focuses on difficult conversations and is based on the book, Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen. If you have ever found yourself avoiding a conversation with someone at work, you were faced with a difficult conversation. Learn strategies to move a potentially adversarial and anxiety-producing encounter to a learning conversation that will result in more understanding, more cooperation, and more satisfying results. Learn to transform certainly to curiosity, to untangle intent and impact, and to shift from assessing blame to identifying contribution.
June 17
9 am to 4 pm
$175 “early bird” rate for registrations received by May 27
$200 after May 27, 2010
5.5 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors
Trainers: Sarah Knowles and Colleen McAuliffe
To register for any offering on this page, please email Kasey for a registration form.
Workshops for Landlords and Rental Housing Managers
Resolving Conflicts with Problem Tenants
Learn skills for communicating with demanding or challenging tenants. Eviction is costly and time consuming and not always the best solution for a problem tenancy. This 6-hour training will help you become more effective in handling conflicts with tenants.
April 19
9 am to 4 pm
$175 “early bird” rate for registrations received by April 8
$200 after April 8, 2010
5.5 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors
Trainers: Cathy Goldman & Shelley White
Dealing with Mental Health Issues in Housing
When residents of rental housing have mental health issues, the methods used to resolve conflicts with and between them need to be designed to meet their special needs. Learn how to increase your effectiveness in dealing with this population of tenants. In this two-day workshop, you will learn a 3-step conflict resolution model and tailor it to respectfully address the constraints of this situation.
April 19 & 29
9 am to 4 pm each day
$300 “early bird” rate for registrations received by April 8
$350 after April 8, 2010
11 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors
Trainers: Cathy Goldman, Ann Levine, & Shelley White
Family Mediation Training
This 24-hour course will build on your mediation skills to enable you to add family mediation to your skill set. You will learn to mediate divorce and separation of unmarried couples, including developing parenting plans and resolving property and financial issues. This course is open to those who have completed a mediation practicum, and with some mediation experience. Practicum students will be considered on a space-available basis.
December 6, 8, & 9
8:30 am to 5:30 pm each day
$375 “early bird” rate for registrations received by November 22
$400 after November 22, 2010
$295 “early bird” rate for active DRC of King County volunteers
$325 after November 22, 2010
21.25 CLEs (1 CLE in Ethics)
21 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors
Lead Trainer & Coordinator: Motter Snell
Presenters: Sandy Barto & Darcia Tudor
Custom Training
Offered to any organization interested in improving the skills of staff or members. Training is custom-designed to address the needs of the contracting organization, and can cover conflict among staff members, between staff and clients/customers, and for personal use with family and friends. Staff development training may include communication skills, collaborative problem solving, conflict management, and supervisory skills. Workshops vary in length, from half-day introductory sessions to three-day trainings. We work with private firms, public agencies, non-profits, churches, and community organizations to provide training that will further peaceful conflict resolution.
Fee:
Fees for custom training depend on the length and content of the training
Participant Comments:
"Wonderfully
tailored to our group needs."
"These tools will be very useful in our work place."
"The training reflected the specific situations we deal with every day."
Contact Sue Ann Allen, the Dispute Resolution Center's Training Director, to discuss your custom training - call (206) 443-9603 ext. 106 or email her.
Full refund or credit voucher will be made for withdrawals up five business days prior to the beginning of the training. There will be a $25 processing fee for refunds. Credit vouchers of 50% will be issued for withdrawals less than five business days before the training. No refund or credit voucher will be issued for cancellations made the day of the training or for anyone who, without notification, does not attend the training.