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| Mediation Services
Training
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The Dispute Resolution Center offers several workshops that are open to the public: We also offer Custom Training for organizations. View our Refund Policy
Workshop Descriptions Communication & Negotiation Skills for Collaborative Practitioners Learn how to identify your clients' underlying interests: practice active listening in the context of collaborative law; identify conflict styles and their impact; discover strategies for breaking deadlocks, and work effectively with the interdisciplinary team. Designed specifically for collaborative practitioners. Training Dates: March 14, 15, 21 & 28
Price: $625 (lunch included) Approved by the Washington State Bar Association for 30 CLE credits (1 in Ethics) REGISTER for this class!
Dealing with Difficult Situations with Tenants For Landlords and Managers Eviction is costly and time consuming and not always the best solution. Learn skills for communicating with demanding or challenging tenants. This 7-hour training will help you become more effective in handling conflicts with tenants. Training Dates: Wednesday, March 12 Price: $150 Approved for 6.25 CLE credits REGISTER for this class! Participant Comments
Dealing with Mental Health Issues in Housing When residents of rental housing have mental health issues, the methods used to resolve conflicts with and between them need to be tailored to meet their special needs. Learn how to increase your effectiveness in dealing with this population of tenants using a model that respectfully addresses the constraints of this situation. Training Dates: May 8 and October 17 Price: $175 (lunch is not provided) REGISTER for this class!
A 3-day series to help you address conflict with your co-workers, employees and supervisors. This training will help you prepare for difficult conversations, manage highly charged situations, negotiate successfully and generate solutions that meet everyone's needs. Training Dates: October 30 Price: $175; $475 for the series Approved for 5.25 CLE credits REGISTER for this class!
Discovering Your Work Style Profile In this 3-hour course, you will will learn which communication styles dominate your work style in both calm and "storm" situations. You will explore ways to maximize the strengths of your styles and avoid going into excessive reliance on aspects that can backfire. You will also gain insight on how to work with those who have different styles than your own. Excellent team-building course for work groups. December 5 Price: $75 CLE credits pending REGISTER for this class!
A 40-hour intensive training designed to teach the skills needed to become a facilitative mediator. This training model uses the interest-based approach common in community dispute resolution. You will learn to be a neutral third party, manage highly charged negotiations, and empower clients to find solutions that meet everyone’s needs. The facilitative mediation model will give you the foundation needed to handle family issues, interpersonal dynamics, conflicts with neighbors, employers, merchants, landlords, care facilities, and schools. This training meets the classroom requiement for certification throught Washington Mediation Association. Additional specialized training may be required for some types of conflicts. The Dispute Resolution Center also offers a mentored practicum available to mediation students completing the classroom training. Ask about an application. Learn the 5 styles of approaching conflict 2008 Training Dates: February 11, 13, 15, 21 & 22 8:30am - 5:30pm each day Fee: $675 (lunch provided!) Approved for 37.5 CLE credits (3.25 in Ethics) REGISTER for this class! Participant Comments:
This 24-hour course will build on your mediation skills to enable you to add family mediation to your skill set. You will learn to mediate divorce and separation of unmarried couples, including developing parenting plans and resolving property and financial issues. This course is open to those who have completed a mediation practicum, and with some mediation experience. Practicum students will be considered on a space-available basis. October 22, 23 & 24 8:30 am - 5:30 pm each day Fee: $295 (includes lunch) Approved for 21.25 CLE credits REGISTER for this class!
Offered to any organization interested in improving the skills of staff or members. Training is custom-designed to address the needs of the contracting organization, and can cover conflict among staff members, between staff and clients/customers, and for personal use with family and friends. Staff development training may include communication skills, collaborative problem solving, conflict management, and supervisory skills. Workshops vary in length, from half-day introductory sessions to three-day trainings. We work with private firms, public agencies, non-profits, churches, and community organizations to provide training that will further peaceful conflict resolution. Fee: Participant Comments: Contact Sue Ann Allen, the Dispute Resolution Center's Training Director, to discuss your custom training - call (206) 443-9603 ext. 106 or email her. Full refund or credit voucher will be made for withdrawals up to one week prior to the beginning of the training. Credit vouchers of 50% will be issued for withdrawals less than one week prior to the training. No refund or credit voucher will be issued for cancellations made the day of the training or for anyone who, without notification, does not come to the training. |
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