Mediation Services

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2010 Training Calendar
To register for any course on this page, please visit our registration page.

Mediation Training


A 40-hour intensive training designed to teach the skills needed to become a facilitative mediator. This training model uses the interest-based approach common in community dispute resolution. You will learn to be a neutral third party, manage highly charged negotiations, and empower clients to find solutions that meet everyone’s needs. The facilitative mediation model will give you the foundation needed to handle conflicts between neighbors, employers-employees, merchants-consumers, landlords-tenants, and a variety of interpersonal conflicts.

This training meets the classroom requirement for certification through the Washington Mediation Association. Additional specialized training may be required for some types of conflicts. The Dispute Resolution Center also offers a mentored practicum available to mediation students completing the classroom training. Ask about an application.


September 20, 22, 23 27, & 29

8:30am to 5:30pm each day

$725


34.25 CLEs  (1.75 in Ethics)
37.5 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors

37.5 Clock Hours for Educators ($2 per clock hour - $75 payable to PSESD)

 

Lead Trainer: Sue Ann Allen

Participant Comments:
"Great program! I'm so glad my professor recommended the DRC course to me."
"Trainers were all great and coaches really added to the experience."
"Role play practice sessions provided great opportunities for learning."
"I got a great deal out of this class and was very impressed with the way it was facilitated and taught!"
"Very engaging and informative."

 

Continuing Education for Mediators

 

 

Sam Imperati's "Breaking Impasse: Straightforward Strategies for Mediators & Advocates"

Co-Sponsored by the Bellevue Neighborhood Mediation Program, King County ADR Program, Seattle Federal Executive Board, & the Washington Mediation Association

This course will focus on the "nuts and bolts" of breaking impasse.  Explore the psychology of decision-making and the challenge of negotiating the gap between dreams and reality.  Learn techniques to introduce reality testing, dance with irrational ideas, and reach closure.  Practice navigating potholes to reach "resolution," not just "settlement."

We will explore these topics from both the advocate's and the mediator's perspective.  Together, we will discuss the mechanics of how to ethically deal with the parties' expectations surrounding mediator approaches and advocate participation.  We will conclude with a discussion of best practices for mediators and advocates.

The course is not "touchy-feely-psycho-babble" or "confusing legalese."  It is about straight talk and getting conflict resolved! It is open to advocates and mediators as well as anyone who has completed mediation training.

 

September 10

8:30 am to 5:30 pm


$95 “early bird” rate for registrations received by August 25

$120 after August 25, 2010


$75 “early bird” rate for active DRC of King County volunteers

$100 after August 25, 2010

7.25 CLEs

7.25 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors

 

 
 
 
 
 

 

 
 

 

Workplace Conflict Resolution

 

Resolving Workplace Conflict
Learn a 3-step model for successfully navigating conflict in the workplace.  In this experiential course, you will learn and practice skills to understand and be understood, to identify underlying interests that motivate people in conflict, and to reach durable resolutions. 

June 7

9 am to 4 pm

$175 “early bird” rate for registrations received by May 17

$200 after May 17, 2010


5.5 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors

 

Trainers: Sarah Knowles and Colleen McAuliffe

 

 

Transforming Difficult Conversations
This workshop focuses on difficult conversations and is based on the book, Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen.  If you have ever found yourself avoiding a conversation with someone at work, you were faced with a difficult conversation.  Learn strategies to move a potentially adversarial and anxiety-producing encounter to a learning conversation that will result in more understanding, more cooperation, and more satisfying results.  Learn to transform certainly to curiosity, to untangle intent and impact, and to shift from assessing blame to identifying contribution.

June 17

9 am to 4 pm

$175 “early bird” rate for registrations received by May 27

$200 after May 27, 2010


5.5 CEUs for Licensed Social Workers, Licensed Marriage & Family Therapists, and Licensed Mental Health Counselors

 

Trainers: Sarah Knowles and Colleen McAuliffe

 

   
   
 

Custom Training

Offered to any organization interested in improving the skills of staff or members. Training is custom-designed to address the needs of the contracting organization, and can cover conflict among staff members, between staff and clients/customers, and for personal use with family and friends. Staff development training may include communication skills, collaborative problem solving, conflict management, and supervisory skills. Workshops vary in length, from half-day introductory sessions to three-day trainings. We work with private firms, public agencies, non-profits, churches, and community organizations to provide training that will further peaceful conflict resolution.

Fee:
Fees for custom training depend on the length and content of the training

Participant Comments:
"Wonderfully tailored to our group needs."
"These tools will be very useful in our work place."
"The training reflected the specific situations we deal with every day."

Contact Sue Ann Allen, the Dispute Resolution Center's Training Director, to discuss your custom training - call (206) 443-9603 ext. 106 or email her.

 

Refund Policy

Full refund or credit voucher will be made for withdrawals up five business days prior to the beginning of the training. There will be a $25 processing fee for refunds. Credit vouchers of 50% will be issued for withdrawals less than five business days before the training. No refund or credit voucher will be issued for cancellations made the day of the training or for anyone who, without notification, does not attend the training.